In order to obtain your password, you must return to the site that you originally signed-up for and click on the "Forgot Password?" link found on the login page.
Your username and password will be sent to your email address on file.
If you aren't receiving your password via email, be sure to check your email account's spam folder*.
* GMail’s ‘Spam’ folder is hidden from view by default. To view the folder, simply hover your mouse pointer over any of the folder names in the left column of the GMail user interface: the column will expand to show all the folder labels, including the ‘Spam’ folder.
HD video requires a better than average internet connection and computer, so if you have a slow connection or older computer, you may experience issues. If you can’t do anything about that, then try the following:
To cancel your membership please login to your account and use the "Cancel Membership" link at the bottom of the page.
Additionally, you can cancel your membership by contacting Customer
Support at the following numbers:
Toll Free: (866) 463-9278
or Email us: [email protected]
If your credit card statement does read EPOCH then:
Phone Billing Support
Toll Free: 1-(800)-893-8871
Int. Tel.: 1-(310)-664-5810
or Email us: [email protected]